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ChoreoGraphics Billing Policies

Our standard billing policies are as follows:

  • For Regular Clients* that have ongoing, recurring or multiple projects assigned, we usually invoice on the last day of each month.
    As the work has already been completed prior to invoicing, payment is due in full upon receipt of invoice.

  • For clients who have individual single "projects" that reach completion ahead of the monthly cycle and no further work is anticipated for that month, we invoice as soon as the project is completed.
    As the work has already been completed prior to invoicing, payment is due in full upon receipt of invoice.

  • For clients that reach $1,000 or more total time charges on an invoice within a month, we "may" go ahead and invoice earlier than the normal end-of-month cycle.
    As the work has already been completed prior to invoicing, payment is due in full upon receipt of invoice.

Exceptions:

Many clients have ChoreoGraphics handle the fulfillment of custom printing jobs. In other words, in addition to performing the design work of printed or trade show materials, they also request that we handle coordinating of the actual "printing, expediting and ultimate delivery" of custom printed materials. We have a broad network of regular printers that we stay in constant contact with on a number of projects as different printers are just better at some things than others. By have us coordinate the actual printing of materials we design, it gives the client an extra level of insurance that they will get the expected results. By having ChoreoGraphics choose the printer, upload the files, place the order and write custom instructions there is less chance of having color issues and material substitutions, etc. Probably 98% of custom printed projects we design, we fulfill all the way through to final delivery. Since ALL of the printed projects we handle for clients are "custom" printed to unique specifications and usually include the client's branding or other unique requests, they need to be paid for in advance. Therefore:

  • For any custom print projects over $350 in printing cost, ChoreoGraphics will usually send a separate Invoice to cover those costs in advance as we are responsible to the printers even if the client vanishes. Many custom printers also require payment in advance for 50-100% as they have no need for custom branded items if something goes wrong.

  • The only other exceptions to the billing policies stated above are in relation to up-front deposits required for new websites or custom logos (which obviously are required to begin work).

* Regular Clients - are clients that we generally invoice 4 or more times per year.